The Cuddle Barn Crackin' Up Coco Fun Giggles Plush Musical Toy is a new, soft, and delightful item that brings laughter and joy to children. It comes with tags and will be shipped promptly using USPS Priority Mail within 1 to 2 business days after payment is cleared. Due to current USPS challenges, there may be potential delivery delays, but the seller remains committed to ensuring your item reaches you. PayPal and eBay are accepted as payment methods. A 30-day return policy is available, with a 10% restocking fee applied for items returned in their original condition and packaging. For any questions or concerns, contacting the seller through eBay's messaging system is recommended. Enjoy the fun giggles of Crackin' Up Coco and reach out to the seller if needed.