By visiting the website you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the website and all content and functionalities available on the website www.joueclubliban.com.

Eligibility

In order to make purchases on the website, you must provide your personal details, including your real first and last name, valid mobile telephone number, alternate contact phone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided.

Prices and Payment Policy

The price of the products shown on the website and delivery charges is shown in Lebanese Pounds (LBP). All product prices are VAT included.

We accept the following forms of payment:

• Credit/Debit Card: VISA-MASTERCARD
• Cash on Delivery (“COD”)
• JouéClub Loyalty Points

No Credit/Debit Cards’ details will be stored, sold, shared, rented or leased to any third parties except by our online payment gateway service provider. We take reasonable care to make the website secure. Rest assured that your card number will be protected using …..

Delivery

JouéClub Liban delivers in Lebanon and we estimate that your order is expected to be delivered within 2 to4 (two to four) working days (excluding weekends & public holidays) from the day you receive your order confirmation email.

For all orders - 30,000 L.L *additional charges may apply

If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company (Aramex).

Cancellation & Exchange Policy

It is our intention to ensure our customers are satisfied with their purchases from us.

Cancellation

We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call our customer service on 71-499-300 and we will use all reasonable endeavors to cancel it providing your order has not yet been processed.

Exchange

You May Exchange The Product(S) By Visiting Your Nearest Magic Tree SAL "JouéClub" Store within 7 days from the date of purchase.

All Products Must Be Returned To Us Unused And With The Original packaging, And In The Same Condition As Received, Along With The Original Invoice or exchange voucher Within 7 Days Of Receipt. We Will Not Accept Any Exchanges For Products If The Original Packaging Has Been Opened Or dented.

If You Receive A Wrong Product, or a defective one , Please make sure to Contact Our Customer Service On 71- 499 300 the soonest And We Will be handling your case shortly.

Note That We Don’t Have A Refund Policy.

Availability

Magic Tree SAL "JouéClub" May At Any Time, Temporarily Or Permanently Modify Or Interrupt, All Or Part Of The Website In Order To Perform Maintenance Work And/or Make Improvements And/or Changes To The Website. Magic Tree SAL "JouéClub" Is Not Liable For Any Modification to or Suspension or Interruption of the Website