Terms & Conditions

JouéClub Liban (www.joueclubliban.com)
Toy Market Group Holding S.A.L.

1. ACCEPTANCE OF TERMS

This document constitutes a legally binding digital contract between you ("the User", "the Customer", or "the Visitor") and Toy Market Group Holding S.A.L. ("JouéClub Liban", "we", "us", or "our"), the formal operating entity of the website www.joueclubliban.com and its affiliated retail programs. By browsing, creating an online account, installing our mobile app, or initiating any retail electronic checkout, you explicitly validate that you have read, understood, and consented to be fully bound by these Terms & Conditions, along with our Privacy Policy and Return & Exchange Policy.

If you do not agree to the complete framework of these legal terms, you must instantly terminate your access and cease all commercial usage of this website. We reserve the absolute operational right to adapt, rewrite, modify, or eliminate elements of these conditions at any time without explicit notice. Alterations take absolute effect from the moment of their publishing online.

2. ACCOUNT REGISTRATION, SECURITY & CAPACITY

To utilize particular advanced aspects of our portal, including online order logging, automated gift registries, birthday clubs, and loyalty tracker tracking, users may be prompted to formulate a secure profile account.

·         Legal Capacity: By registering, you guarantee that you have reached the age of majority (18 years or older under Lebanese Law) and hold full civil and legal capacity to enter into binding agreements. Minors may use our services exclusively under the direct supervision of a parent or legal legal guardian.

·         Profile Maintenance: You accept absolute accountability for ensuring the high confidentiality of your login profile, password keys, and alphanumeric markers. All activities executed through your profile are legally deemed to be approved or initiated by you.

·         Right to Terminate: JouéClub Liban retains the structural right to block profile access, delete accounts, cancel pending checkouts, or edit user data unilaterally if fake data is supplied or if these terms are violated.

3. PRODUCT CATALOG DATA, PRICING & LOCALIZED AVAILABILITY

We exert diligent commercial efforts to ensure that the descriptions, visual graphics, specs, safety details, and pricing structures relative to our vast catalog of children's toys, learning aids, and nursery products are perfectly correct. However, typographical errors or system inaccuracies may occasionally surface.

·         Pricing Currencies: All listed product prices on www.joueclubliban.com are expressed in USD (United States Dollars) or LBP (Lebanese Pounds) in accordance with localized merchant practices, and are strictly subject to change without prior notice based on supplier updates or market volatility.

·         Inventory Availability: The display of a toy on our website does not guarantee permanent stock availability. If an online order is settled for an item that is later found to be out of stock across our Lebanese warehouses, we will promptly inform you and issue a full store credit or alternative toy swap option.

·         Quantity Restraints: We reserve the absolute right to restrict the maximum volume of purchases allowed per specific individual customer, household account, or unique geographical location to prevent unauthorized commercial wholesaling.

4. BILLING, PAYMENT PROCESSING & SECURITY

When finalizing an e-commerce order, you can choose from various payment channels integrated into our platform:

·         Cash on Delivery (COD): Payment can be rendered in cash upon physical doorstep arrival to our courier partners across Lebanon. Users must ensure exact funds are prepared.

·         Credit / Debit Card Transaction: Digital checkout can be executed via valid international or domestic credit cards through our integrated banking payment gateways. All entry screens are protected via Secure Sockets Layer (SSL) systems.

·         Anti-Fraud Screening: We reserve the structural right to halt or cancel any transaction if our monitoring systems flag an order for potential fraud, identity compromise, or unauthorized credit use.

5. DOMESTIC COURIER ROUTING & SHIPPING IN LEBANON

JouéClub Liban handles physical distribution throughout the Republic of Lebanon utilizing third-party professional delivery organizations.

·         Delivery Timelines: Estimated delivery timeframes disclosed at checkout are purely tentative approximations and can fluctuate based on logistical constraints, seasonal holiday rushes, or localized regional disruptions.

·         Shipping Charges: Shipping fees are computed dynamically based on the exact geographic sector or distance from our core fulfillment hubs and will be appended transparently to your final checkout invoice.

·         Transfer of Risk: Legal ownership and risk of physical loss pass over to the consumer the exact second the package is signed and received at the specified delivery address.

6. INTELLECTUAL PROPERTY & TRADEMARKS

The complete body of assets on www.joueclubliban.com—including brand logs, trademark identifiers, underlying source code, graphic banners, product photos, descriptive texts, audio elements, layout architectures, and metadata—is the exclusive legal property of Toy Market Group Holding S.A.L. or its respective international toy manufacturing brand licensing partners.

You are granted a strictly bounded, non-transferable, and revocable digital lease to view and access our web pages for personal, non-commercial shopping purposes. Any unauthorized duplication, scraping, framing, mass distribution, or systematic exploitation of our intellectual materials without explicit written corporate consent is strictly forbidden and will result in aggressive legal prosecution under Lebanese intellectual property laws.

7. USER CONDUCT & WEBSITE MISUSE

Users formally pledge to utilize our digital touchpoints exclusively for lawful, ethical, and authentic shopping workflows. You are strictly barred from:

·         Malicious Actions: Injecting malicious scripts, trojan components, tracking spyware, web worms, or logic bombs designed to compromise database stability.

·         Data Scraping: Deploying automated data mining scripts, extraction scrapers, or bot programs to copy product lists or inventory data.

·         Content Abuse: Publishing defamatory, threatening, false, or abusive feedback on our product comment tabs, rating fields, or contact forms.

8. LIMITATION OF LIABILITY & DISCLAIMERS

This website and its entire suite of contents, structural modules, features, and purchase mechanisms are offered strictly on an "AS IS" and "AS AVAILABLE" operational baseline, devoid of warranties of any kind, whether explicit or implicit.

To the maximum limit permitted under the legal codes of the Republic of Lebanon, Toy Market Group Holding S.A.L. disclaims all liability for direct, indirect, incidental, punitive, or consequential financial damage, loss of business revenue, data deletion errors, or system downtime resulting from your inability to access the digital portal, or from any unforeseen technical malfunctions.

9. INDEMNIFICATION

You agree to protect, indemnify, defend, and hold entirely harmless Toy Market Group Holding S.A.L., its executive board of directors, shareholding partners, operational employees, logistics affiliates, and technology sub-processors from any third-party claims, liabilities, damages, or financial losses (including attorney fees) arising from your breach of these Terms & Conditions or your unlawful use of the platform.

10. GOVERNING LAW & JURISDICTIONAL RECOURSE

These Terms & Conditions, along with any related electronic trade agreements, are governed exclusively by and must be interpreted in strict accordance with the substantive laws of the Republic of Lebanon. This includes the Lebanese Code of Obligations and Contracts, Lebanese Consumer Protection Law No. 659, and Law No. 81/2018 regarding Electronic Transactions.

Any judicial dispute, legal standoff, or breach claims arising out of or related to these platform conditions shall fall under the exclusive jurisdiction of the competent Commercial Courts of Beirut, Lebanon.

11. OFFICIAL INQUIRIES & CORPORATE ADDRESS

If you require further explanation regarding these structural rules, or wish to file a formal contractual notification, please direct your correspondence to our primary legal administration unit at the coordinates listed below:

Toy Market Group Holding S.A.L. (JouéClub Liban)
Inquiries Hotline: +961 71 499 300
Headquarters: Beirut, Ashrafieh
Official Portal: www.joueclubliban.com