FAQs
How long does delivery take?
We deliver within 2-4 working days excluding Saturdays & Sundays and National Holidays. This depends on Aramex and the destination, all orders will be delivered before 5 pm.
What are the delivery charges for the orders?
Any order  will be charged for 5,000 L.L.
What countries do you deliver to?
Currently we only deliver in Lebanon.
What happens after setting an order?
After you set your order we will be notified by it. We will prepare your order and inform Aramex to dispatch it , than it will delivered to your destination.
Which payment methods are accepted ?
We accept credit cards (Visa, Visa Electron, Mastercard & Maestro) & you can pay by cash on delivery (COD)
Note: all cards other than the mentioned won’t be accepted and you will receive a payment error.
Can I have the item gift wrapped before delivery?
Yes, of course ! We offer this service for free.
You can choose this option once you are filling out the payment details.
How do I return items I bought online?
You can visit any nearby store and exchange your item no refunds are allowed.
Items exchanged must be in their original condition, unopened packaging within 30 days of purchase.
This is not applicable on promoted items.

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Contact Us
Address
Sin El Fil, Habtoor roundabout | Rizkallah & Boutros Building, 1st Floor
Telephone
+961 (1) 480 353
Careers
careers@joueclubliban.com
Customer Service
+961 (71) 499 300
Customer Service
cs@joueclubliban.com
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